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Our Location
IBC Recycling Chicago
2645 American Ln
Elk Grove Village, IL 60007
Located in the Elk Grove Village industrial district, easily accessible from I-290, I-90, and O'Hare International Airport. Just off Busse Road in the heart of the Midwest's largest industrial park.
Email Us
info@ibcrecyclingchicago.comWe respond to all email inquiries within 24 hours during business days. Most inquiries receive a response within 2-4 hours.
How to Reach Us
Email (Preferred)
Send us an email at info@ibcrecyclingchicago.com with details about what you need — buying, selling, recycling, or any questions. We typically respond the same business day.
Request a Quote Online
Use the quote form on any page of our website. Just tell us about your IBC tote needs, and we will put together a customized quote for you.
Visit Us In Person
Walk-ins are welcome during business hours. Our yard is open for you to inspect totes before buying. We recommend emailing ahead so we can prepare what you need.
Our Response Time Commitment
- --New quote requests: same business day, typically 2-4 hours
- --Pickup scheduling: confirmed within 24 hours
- --Delivery orders: 24-48 hours for Chicagoland
- --Technical questions: same business day from experienced staff
- --Emergency requests: within 1-2 hours during business hours
Located in the Elk Grove Village industrial corridor, just off Busse Rd. Easy access from O'Hare and downtown Chicago.
Business Hours
| Monday | 7:00 AM - 5:00 PM |
| Tuesday | 7:00 AM - 5:00 PM |
| Wednesday | 7:00 AM - 5:00 PM |
| Thursday | 7:00 AM - 5:00 PM |
| Friday | 7:00 AM - 5:00 PM |
| Saturday | 8:00 AM - 12:00 PM |
| Sunday | Closed |
Driving Directions to Our Facility
Our facility at 2645 American Ln, Elk Grove Village, IL 60007 is easily accessible from all major Chicago-area expressways. Here are step-by-step directions from key routes.
From I-290 (Eisenhower Expressway)
Take I-290 West to I-290/IL-53 North (Exit toward Rolling Meadows). Continue on IL-53 North to Biesterfield Road. Turn right (east) onto Biesterfield Road, then turn left (north) onto Busse Road. Continue on Busse Road and turn right (east) onto American Lane. Our facility is at 2645 American Ln on the right side. Total drive from I-290/IL-53 interchange: approximately 8 minutes.
From I-90 (Jane Addams Tollway)
Take I-90 West to the Arlington Heights Road exit. Head south on Arlington Heights Road to Biesterfield Road. Turn right (west) onto Biesterfield Road, then turn right (north) onto Busse Road. Continue on Busse Road and turn right (east) onto American Lane. Our facility is at 2645 American Ln on the right side. Total drive from the I-90 exit: approximately 6 minutes.
From Downtown Chicago (Loop)
Take I-90/94 West (Kennedy Expressway) to I-290 West (Eisenhower Expressway). Follow I-290 West to IL-53 North (Exit toward Rolling Meadows). Take IL-53 North to Biesterfield Road. Turn right (east) onto Biesterfield Road, then left (north) onto Busse Road. Turn right (east) onto American Lane. Our facility is at 2645 American Ln. Total drive from the Loop: approximately 35-45 minutes depending on traffic.
From O'Hare International Airport (ORD)
Exit the airport and take I-190 East to I-90 West (Jane Addams Tollway). Take I-90 West to Arlington Heights Road. Head south on Arlington Heights Road to Biesterfield Road. Turn right (west) onto Biesterfield Road and right (north) onto Busse Road. Continue to American Lane and turn right (east). Our facility is at 2645 American Ln. Total drive from O'Hare: approximately 15-20 minutes.
Nearby Landmarks
Our facility is located in the Elk Grove Village industrial district -- the largest contiguous industrial park in the United States. Here are some nearby reference points to help orient your visit.
Parking Information
We have ample parking for both personal vehicles and commercial trucks. All parking is free. Here are the details.
Visitor Parking
Free visitor parking is available directly in front of our office entrance. We have designated spots for customers and visitors -- no meters, no time limits during business hours.
Truck & Trailer Parking
We have ample space for commercial trucks and trailers. Our yard entrance is wide enough to accommodate full-size semis and flatbed trailers. If you are delivering or picking up totes by truck, pull directly into our yard -- our team will guide you to the loading area.
Loading Dock Access
Our facility features a full loading dock with dock levelers for efficient loading and unloading. We can accommodate standard 53-foot trailers as well as smaller box trucks and pickup trucks. Forklift service is available at the dock.
What to Expect When You Visit
Whether you are buying totes, selling your empties, or just want to see our operation, here is a step-by-step overview of what your visit will look like.
Check In at the Office
When you arrive, park in visitor parking and come to the front office. Our team will greet you, confirm your appointment or purpose of visit, and provide a brief safety orientation. Walk-ins are welcome, but we recommend emailing ahead so we can prepare for your visit.
Discuss Your Needs
Whether you are here to buy, sell, or learn about our recycling services, a knowledgeable team member will sit down with you to discuss your specific requirements. We will cover container specifications, quantities, grades, pricing, and scheduling.
Tour the Facility (Optional)
We are happy to give visitors a tour of our operation. You will see our inspection area, cleaning bay, reconditioning stations, and finished inventory. Seeing our process firsthand gives customers confidence in the quality of our work. Safety gear (provided by us) is required in the yard.
Inspect Inventory
If you are buying totes, you are welcome to inspect our current inventory in person. Walk through our yard, examine specific containers, and select the ones that meet your needs. Our staff will be on hand to answer questions about individual totes, grades, and cleaning history.
Load and Go
If you are purchasing totes and taking them with you, our forklift operators will load them onto your truck or trailer. If you are selling or recycling totes, our team will unload them, log them into our system, and provide you with a receipt. The entire process is designed to be quick, efficient, and straightforward.
Cities We Serve
From our facility in Elk Grove Village, we provide pickup and delivery service across the entire Chicagoland area and the broader Midwest. Here are 35+ cities we regularly serve, with approximate distances and drive times from our location.
| City | State | Distance | Drive Time |
|---|---|---|---|
| Chicago | IL | 22 miles | 35-45 min |
| Elk Grove Village | IL | 0 miles | Home base |
| Schaumburg | IL | 4 miles | 10 min |
| Arlington Heights | IL | 5 miles | 12 min |
| Des Plaines | IL | 6 miles | 12 min |
| Mount Prospect | IL | 5 miles | 10 min |
| Hoffman Estates | IL | 7 miles | 15 min |
| Palatine | IL | 8 miles | 15 min |
| Rolling Meadows | IL | 4 miles | 8 min |
| Itasca | IL | 3 miles | 7 min |
| Addison | IL | 6 miles | 12 min |
| Bensenville | IL | 3 miles | 6 min |
| Wood Dale | IL | 4 miles | 8 min |
| Roselle | IL | 5 miles | 10 min |
| Streamwood | IL | 7 miles | 14 min |
| Hanover Park | IL | 8 miles | 15 min |
| Carol Stream | IL | 8 miles | 15 min |
| Wheeling | IL | 7 miles | 14 min |
| Buffalo Grove | IL | 10 miles | 18 min |
| Naperville | IL | 22 miles | 30 min |
| Aurora | IL | 28 miles | 35 min |
| Elgin | IL | 15 miles | 22 min |
| Joliet | IL | 38 miles | 45 min |
| Waukegan | IL | 28 miles | 35 min |
| Evanston | IL | 14 miles | 25 min |
| Cicero | IL | 18 miles | 30 min |
| Berwyn | IL | 17 miles | 28 min |
| Oak Brook | IL | 14 miles | 22 min |
| Tinley Park | IL | 32 miles | 40 min |
| Orland Park | IL | 30 miles | 38 min |
| Rockford | IL | 70 miles | 1 hr 10 min |
| Gary | IN | 52 miles | 55 min |
| Hammond | IN | 38 miles | 42 min |
| Kenosha | WI | 48 miles | 50 min |
| Milwaukee | WI | 82 miles | 1 hr 20 min |
Do not see your city listed? We likely serve your area too. Our service coverage extends across Illinois, Indiana, Wisconsin, and Iowa. For locations outside the Chicagoland area, contact us to discuss logistics and pricing for your specific location. Email info@ibcrecyclingchicago.com with your address and we will confirm service availability.
Our Facility Capabilities
Our Elk Grove Village facility is purpose-built for IBC tote handling. Here is what we have on-site to serve your needs.
Our reconditioning warehouse
Purpose-Built for IBC Operations
Our facility features dedicated areas for inspection, cleaning, reconditioning, and inventory storage. With multiple loading docks, industrial forklifts, and a high-pressure cleaning bay, we handle everything from single-tote pickups to full truckload operations.
Every tote that enters our facility goes through a rigorous inspection and grading process before being cleared for resale or reconditioning.
Forklift Loading & Unloading
Our OSHA-certified forklift operators handle all loading and unloading at our facility. Whether you are picking up a single tote or dropping off a full truckload, we have the equipment and the operators to move containers safely and efficiently. We can also provide forklift service at your location during scheduled pickups and deliveries.
Full Loading Dock
Our loading dock accommodates standard 53-foot trailers, box trucks, and flatbed trucks. Dock levelers provide smooth transitions for pallet jacks and forklifts. The dock is covered to protect containers during loading in inclement weather. Multiple dock doors allow simultaneous loading and unloading operations.
Warehouse & Inventory Storage
Our facility includes covered warehouse storage for reconditioned inventory. Totes are organized by grade, size, and application type for efficient retrieval. Climate-controlled storage is not typically necessary for IBC totes, but our warehouse protects containers from UV exposure and weather damage that could reduce shelf life.
Cleaning & Reconditioning Bay
Our high-pressure cleaning bay features hot water capability up to 200 degrees F, multiple wash stations, chemical injection systems for appropriate detergents, and a closed-loop water reclamation system. Visitors can observe our cleaning process during facility tours.
Inspection & Grading Station
Our dedicated inspection area is where every tote is evaluated, graded, and documented. Visitors can watch our inspectors work and see firsthand the level of scrutiny each container undergoes before it earns a grade and is cleared for sale.
Facility Tour Available
We encourage prospective customers to tour our facility before making a purchasing decision. Seeing our inspection, cleaning, and reconditioning processes firsthand gives you confidence in the quality of our work. Tours take approximately 30 minutes and are available during business hours with advance notice.
Frequently Asked Questions
Common questions about contacting us, visiting our facility, and getting started.
What is the best way to reach IBC Recycling Chicago?
Email is our preferred contact method. Send your inquiry to info@ibcrecyclingchicago.com and you will receive a response from a knowledgeable team member the same business day, typically within 2-4 hours. For quick questions, you can also visit us in person at 2645 American Ln, Elk Grove Village, IL 60007 during business hours.
How quickly will I hear back after sending an email?
During business hours (Monday-Friday 7 AM to 5 PM, Saturday 8 AM to 12 PM), we respond to most emails within 2-4 hours. Complex requests -- such as large-volume custom quotes or specialized cleaning requirements -- may require until end of the next business day. Emails received after hours are answered by 9 AM the next business day.
Can I visit the facility without an appointment?
Walk-ins are welcome during business hours. However, we recommend emailing ahead so we can prepare for your visit -- whether that means pulling specific inventory for you to inspect, scheduling a facility tour, or having the right team member available to discuss your particular needs. A quick email the day before helps us serve you better.
What information should I include in my initial email?
The more detail you provide, the faster and more accurately we can respond. For buying inquiries, include the quantity needed, preferred grade (A, B, or C), intended use (food-grade, chemical, industrial), and delivery location. For selling or recycling inquiries, include the approximate number of totes, their condition, what they previously contained, and your location. For general questions, just ask -- we are happy to help.
Do you offer emergency or after-hours service?
For urgent container needs during business hours, we prioritize emergency requests and can typically respond within 1-2 hours. After-hours emergencies -- such as a spill response requiring replacement containers or a production line shutdown waiting on totes -- can be handled on a case-by-case basis. Email us at info@ibcrecyclingchicago.com with "URGENT" in the subject line and we will do our best to accommodate.
Emergency & Urgent Requests
We understand that sometimes you need IBC totes immediately. Here is how we handle emergency and urgent situations.
Production Emergency
If your production line is down because you need IBC totes immediately, contact us and we will prioritize your order. We maintain in-stock inventory of the most common sizes and grades, and we can often arrange same-day pickup from our Elk Grove Village facility.
Email info@ibcrecyclingchicago.com with "URGENT - Production Emergency" in the subject line.
Spill Response Containers
If you need replacement containers for a spill response or containment situation, we can provide empty IBC totes quickly. Our team understands the urgency of environmental response situations and will work to get containers to you as fast as possible.
Email info@ibcrecyclingchicago.com with "URGENT - Spill Response" in the subject line.
Last-Minute Order Changes
Need to change a delivery date, adjust quantities, or modify specifications on an existing order? Contact us as early as possible and we will do everything we can to accommodate changes, even on short notice.
Email info@ibcrecyclingchicago.com referencing your order number.
Business Partnership Opportunities
Looking for more than a one-time transaction? We build long-term partnerships with businesses that need reliable, ongoing IBC tote supply and recycling services. Here are some ways we work with partners.
Volume Supply Agreements
If your business requires a steady supply of reconditioned IBC totes -- whether 50 per month or 500 -- we offer structured volume agreements with locked-in pricing, priority scheduling, and dedicated account management. Let us know your estimated monthly volume and we will put together a custom program.
Recurring Recycling Programs
Generate a regular flow of empty IBC totes? We can set up a recurring pickup schedule so you never have to worry about tote disposal again. We will come to your facility on a regular cadence -- weekly, bi-weekly, or monthly -- and take your empties off your hands. You get a clean yard and fair buyback pricing.
White-Label & Reseller Programs
If you are a distributor, logistics company, or packaging supplier that wants to offer reconditioned IBC totes to your customers, we can support white-label and reseller arrangements. We handle the reconditioning; you handle the customer relationship.
Sustainability Partnership
Companies looking to improve their sustainability metrics and ESG reporting can partner with us for verified environmental impact data. We provide detailed reports on totes diverted from landfill, CO2 offset, and materials recovered -- all traceable to your specific account.
Referral Program
Know a business that could benefit from IBC tote recycling? We offer a referral program for customers and partners who connect us with new accounts. Contact us for details on our referral terms.
Interested in any of these partnership models? Email us at info@ibcrecyclingchicago.com with details about your business, your estimated volume, and which partnership model interests you. We will schedule a consultation to discuss how we can build a program that fits your needs.
Explore Our ServicesOur Operations
From warehouse storage to outdoor yard operations, our team handles IBC totes at every stage of the recycling process.
Warehouse Racking and Storage
Outdoor Yard Operations
Forklift Loading and Handling
Let's Get Started
Whether you have a single question or you are ready to set up a large-volume partnership, the next step is the same: get in touch. Email us at info@ibcrecyclingchicago.com or visit us at 2645 American Ln, Elk Grove Village, IL 60007. Our team is standing by to help you with all your IBC tote needs -- from buying and selling to recycling and reconditioning.